Our team will get back to you as soon as possible to make sure everything’s sorted.
FAQ
CAN I EDIT MY ORDER AFTER PURCHASE?
You can make changes to a PC order while it is in the Queued phase. After this, editing will be locked.
If you need to update your billing or delivery details, please contact us on 1300 804 555 or via email at [email protected].
WHAT IF I NEED HELP WITH SETUP?
If this is your first gaming PC - or you just want a quick refresher - we’ve got setup walkthroughs to get you up and running. Check out our Stinger guide here. Check out our Patriot guide here. Check out our M.O.A.B guide here.
HOW DO I ACTIVATE WINDOWS ON MY NEW PC?
You’ll find your Windows product key on the tax invoice/packing slip, which is included in your accessories box. It’s printed near the bottom of the page.
You can also access your tax invoice digitally - just scroll to the top of this page, and you’ll find it above the order summary. If it’s missing, check your shipping confirmation email for a PDF version, or get in touch and we’ll send it through.
To activate Windows:
Open Settings Click System > Activation Click Change Product Key Enter your Windows code, then hit Activate
Once that’s done, your Windows will be fully activated and ready to roll!
FORGOT PASSWORD
PASSWORD LINK SENT
If there was an account registered with the email address you provided you should receive and email detailing how to set a new password
Please check spam/junk folders if the message has not arrived in a few minutes
Account Registered
Your account has been registered with our system. You will now be able to log in and view your future orders
